Richard Smith is the current CEO of Securus Technologies. He spoke in a recent press release stating wrongdoings undertaken by GTL. He stated his disappointed stating that he never thought GTL could go to such levels. Even though GTL has the responsibility of making money, it deserves to act in the best of customers. GTL has not acted according to integrity. Securus Technologies released a subsequent report that highlighted GTL’s wrongdoings and corrects its inaccuracies. GTL has acted in several wrongdoings in the past. Securus indicated that Global Tel Link adjusted their phones so as to record additional time on calls. The company charged higher rates than the industry set standards. Another wrongdoing performed by the company was that it practiced its customers more than once.
Securus stated that the release of wrongdoings is just the beginning. The firm stated that the company is set to release additional findings in the coming weeks. Securus Technologies noted that GTL has always published wrong information on their website. GTL released information recently where it stated that Securus Technologies had infringed its patent rights. Securus Technologies has since come out to state that GTL did not have any mentioned patents or innovations.
GTL made another claim stating that the U.S. Appeals Board has allowed them to use their PTAB patent. The firm went further to indicate that it was seeking for damages when Securus used its patents. However, Securus has come out to state that all those allegations were wrong. The appeals board did not have any rights to determine whether the firm could use its patents.
Securus Technologies is a leader in the criminal, civil, and justice department. The company has availed its services to thousands of correction facilities in the entire United States. The firm has since served more than 1 million inmates.